Blir brukarar sett på som dumme av selskap som gjer det vanskeleg å slette seg frå tenesta? Kvifor blir ulike metodar som lurespørsmål, bekreftelsesskam og vennespam brukt for å holde på eller auke antall brukarar? Endå viktigare: er det viktigare å beskytte produktet og selskapet mot “skadeleg åtferd” enn å beskytte brukarane mot det same?

I januar 2021 anklaga forbrukarrådet Amazon for å manipulere brukarane sine då dei undersøkte kor lett det var å seie opp medlemskapet sitt i Amazon Prime.

Dette er eit typisk døme på to typar dark patterns. Den eine handlar om at du må bekrefte fleire gonger for at du ønsker å slette deg og ordlyden endrar seg undervegs. Den andre handlar om at det er veldig lett å komme seg inn i ein situasjon, men nesten umogleg å komme seg ut av. Desse to typane blir kalla “Confirmshaming”, og den siste “Roach motel”. …

You are the designer in a new project, the deadline is closing in for the first version to be finished, there is no clear direction on how the app will be other than provide a holistic overview of the users economy, and the pressure is on to deliver first-class designs, pronto. I’ve been that designer in a recent project, and I’ll share insights, learnings and do’s and dont’s from this one-month-adventure.

Landing a concept: a visual layout of the PNGR-app.

When the pandemic hit, we started to see news of people getting into economic trouble. We teamed up with Shortcut and Susanne Håvardstun to create an app to help people control their entire economy.

In the Norwegian market, there are already apps that gather information about your unsecured debt (like Horde) and apps (such as Kredscore, goscore+)that provide you with an economic score based on your credit, taxes, debt and assets. However, none of these gives you a holistic overview of your economy or where you should begin to improve your economy. …

How do you as a designer utilize the correct tools to create designs that can easily be implemented by developers in your team?

Do you have the right tools in your designer toolbox?

In a previous article, my colleague and I discussed how to bridge the gap between designers and developers, and we highlighted that designers and developers must be humble and learn from each other.

In this article, I’ve taken it upon me to learn how to code in SwiftUI and learn how to use standard components within the iOS system. But why should a designer code in the first place? Well, as a designer you need to have an understanding of how components are built to create a design that is possible to code by the developers in your team. …

This article presents common challenges between designers and developers, and how to solve them.

Written by: Lene Whiteley and Aleksander Nygård Tonheim

We discuss how to remove misunderstandings, work better together, and get the best start in a new project.

How do you actually bridge the gap between designers and developers? If you are both, then you have the dangerously good combination, but it can also help you work better with the rest of your team. If you are the designer, you most definitely have encountered the problem with developers somehow lack the eye of details. If you are the developer, you have met that designer that doesn’t understand that the design solution has an impact on the technical solution. …

The User-Centered Design (UCD) process is the fundamental reason why you should let your users rule the development process.

How do you include users in your development process? Broken down, the most important concept of the UCD process is to talk to your users, learn how they understand the world and keep the dialogue throughout the process. Sounds simple, right?

The UCD process is iterative
Users are the centre of your development process and need to be included through each design iterations. The iterative technique is vital to your UCD process, as you need to evaluate, talk about your design solutions and how they implement the user needs.

Implement the four UCD concepts and be surprised:

1. Understand the…

Aleksander Nygård Tonheim

Designer @stacc

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